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Mariam Salem Al Bedwawi

Non-Resident Consultant

Strategy and Performance Management

Zoo & Aquarium Public Institution in Al Ain

She started her career in 2004 as an administrator at the United Arab Emirates University where she spent six years before moving to the Zoo and Aquarium Public Institution in Al Ain (ZAPIA). During her work at ZAPIA, she assumed several roles, first as an executive assistant in the operations department, then as an environment, health and safety coordinator, and later as a customer services supervisor. Currently, she is the Unit Head of public programs at Sheikh Zayed Desert Learning Center (SZDLC).

During her years of experience she acquired many administrative, supervisory and leadership skills. She helped organize many conferences and events. She attended several customer service training courses. She is a certified Specialist in organizing events, a certified tour guide from Abu Dhabi Tourism Authority. She is also certified to train trainers. She recently obtained an internal consultant's certificate.

She was a member of many working teams inside the organization, including the team that contributed to the success of the SZDLC in organization’s internal excellence award.
 
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