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Rikaz Jamil Al Baradhi

Non-Resident Consultant

Strategy and Performance Management

Dubai Health Authority

A dynamic personality with positive energy, excellent interpersonal skills and a high level of competence.

Rikaz holds a Master's degree in Quality Management from the University of Wollongong and a Bachelor of Nursing from the University of Sharjah. She is an EFQM certified Excellence assessor with a professional certification in Project Management. A Member and a Certified Trainer of the Emirates Association Consultants. Her 18 years of experience are equally divided between the administration and nursing at the Ministry of Health in Dubai and the Dubai Health Authority. At the beginning of her career, she worked as a staff nurse in the Neonatal Intensive Care Unit for eight years in UAE’s public sector hospitals, where she enriched her clinical skills with exposure to global best practices and international standards, while contributing in the preparation of numerous specialized policies and procedures in nursing.

Following that, Rikaz moved to work in the field of organizational quality and excellence. She actively participated in the JCIA and the International Organization for Quality Standards (ISO) efforts that led to the international accreditation of all government hospitals and primary healthcare centers in Dubai. She also participated in the preparation of the individual employee submissions and corporate award categories following the Dubai Government Excellence Program 4th Generation Framework. Rikaz also contributed to the preparation of a comprehensive methodology for DHA’s Corporate Business Process management and design in accordance with best practices in the health sector and to the construction of the structure of processes operations at the level of DHA through the ARIS system.

Rikaz received numerous recognitions and certificates of appreciation. The dearest to her heart was being named the Ambassador of Happiness for her contribution in spreading positive vibes across her department and sector as a whole. 
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