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Innovation in Business Process Management

Innovation in Business Process Management

Published on: July 2018​ Genre: Innovation​ Category: Future Government and Innovation​
The Dubai Government Excellence Program (DGEP), part of the General Secretariat of the Executive Council of Dubai, launched in late 2015 an initiative with the title “Dubai We Learn”. In collaboration with the Center of Organizational Excellence Research in New Zealand, (COER), the initiative strived to foster a culture of institutional learning and knowledge exchange within the governmental sector in Dubai, and consisted of a range of benchmarking activities. Thirteen projects from 13 different government departments took part in this award winning initiative. The Dubai Statistics Center won the award for their project, ‘Innovative Statistics’ – along with all the other 13 participating projects – using the TRADE Best Practices Benchmarking methodology. The DSC excellence project-rationale was to identify the best practices in innovation management to enable it to develop and implement a strategy for innovation to improve its business- processes and services. Consequently, the Center celebrated a 7-star prize of innovation and excellence in 2016, granted by the DGEP, for its innovative best-practices contributions in the sector.

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