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Terrible Customer Service? The Answer Might Surprise You
02 May 2011
Customer service in the UAE is a fascination for many. Anecdotally, we hear complaints in the media about service from banking and retail to hotels and restaurants. In most cases, these businesses ...
Gulf Majlis Culture forms Fabric of Society
02 May 2011
Ten years ago, I remember driving my late father to the central region of the UAE to attend the majlis of the head of one of the most respected coastal families, who spends his weekends in that mou...
Seminar on “Gender, Participation and Higher Education in the UAE”
05 March 2011
In this installment of DSG’s Gender and Public Policy Research Seminar Series, Fatma Abdulla and Natasha Ridge discussed the reasons behind the low participation of Emirati men in higher education.
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