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Executive Education Summaries

A Circular that contains the latest developments in government management, public policies, and institutional excellence. It focuses on the new concepts with the aim of contributing to disseminating knowledge.



 

The VUCA world summary

This summary includes the definition of the VUCA concept that spread recently in the management world to demonstrate the method of confrontation and adaptation in this world in light of changes, fluctuations, mysteries, and uncertainty.

The Corona summary, the real test of the institutions’ readiness for telecommuting

The summary includes a diagnosis for the institutions’ situation before the Corona, then comparing it to the situation after and how to address that by telecommuting via online platforms. It offers some tips to employees on the best practices in this field.

Summary of institutional agility

This summary includes the agility concept generally, its most important principles, and agility concept and magnitude in government agencies and its applications.

Electronic and smart executive education summary

This summary includes the definition of electronic and smart education and training, demonstrating the extent of the need to this kind of education, then presenting the best approaches and methods used in this regard.

Digital services in the UK’s government/An example of institutional agility

The summary includes a report of how the British government managed to provide all e-services via a single platform only and the mechanism of forming an agile team to complete the task in record time.

Artificial Intelligence and client happiness

The summary includes the definition of client happiness concept and how to utilize artificial intelligence and big data to elevate the level of client happiness in institutions.

Agility in human resources management

The summary includes the concept of agility in human resources management, the importance of modifying the procedures in conformity with that concept, and demonstrating the best practices that can make the job of human resources management more agile.
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